Personal Training Policy

  • 24 hour cancellation policy is strictly in effect.  Any and all personal training session cancellations for any reason within 24 hours of the day and training session start time will be noted as a "late cancel" and will result in a session used and subtracted from your personal training package balance.  No exceptions.

  • Personal training packages duration validity are as follows:  10 session training package is valid for 45 days from the date of purchase.  20 session training package is valid for 90 days from date of purchase.  Any unused training sessions remaining after the 45 days or 90 days (depending on package size) will result in cancellation of the balance of training sessions and those training session will be void and unusable.  Refunds will not be given on any remaining unused training sessions after 45 days or 90 days (depending on your package size).

 

  • Personal training sessions start on the agreed and scheduled day and time.  Tardiness is not be tolerated or accepted.  Dennis will not call, sms, email or use any method to contact you to remind you that you have a session should you be tardy.

 

  • Personal training sessions are 60 minutes in duration unless scheduled otherwise.

  • In the event of rain, Dennis will make every effort to get to your personal training session location and arrive on time.  He travels on a motorbike in Bangkok for efficiency and is sometimes hindered by rain.  For safety reasons, Dennis will take as much time as necessary to travel to your location.  Should he arrive late, Dennis will either stay later to fulfill your 60 minutes training session or he will add the amount of time tardy onto your next training session.